Case studies

What sales teams measure with us.

Every case follows the same pattern: starting point, task matrix, setup, progress, result. So you see not just numbers, but how they come about.

Sample cases – illustrative values. The cases show the structure and metrics of a project. They will be replaced by approved customer references as soon as written approvals are in place.

Cases

Industry
Package
Team size

3 of 3 case studies

  • Home delivery & direct sales, foodSample

    Home delivery in direct sales: delivery reps only sit down to confirmed appointments

    A home-delivery business with 140 sales drivers loses route time to appointment setting, unconfirmed visits and chasing calls. Appointment setting, confirmation and no-show management move to Direct Scouts.

    Appointments per week
    96
    Rebooking rate
    71 %
    CRM documentation < 24 h
    100 %
    • Package 01 Lead & Appointment Management
    • 140 sales reps
    • 2-month pilot, then regular operation
    • anonymised
  • Consumer electronicsSample

    Consumer electronics: systematically reactivating inactive retail partners

    A smartphone brand serves specialist retail in DACH with 32 inside and field sales staff. Hundreds of retailers without an order in the last six months were not worked in day-to-day business – Direct Scouts takes over reactivation and cross-selling outreach.

    Reactivation rate
    18 %
    Reach rate
    61 %
    Handovers to field sales
    140
    • Package 03 Customer Care & Reactivation
    • 32 sales reps
    • 2-month campaign, then ongoing account work
    • anonymised
  • B2B industrySample

    B2B industry: CRM upkeep, follow-ups and quote chasing taken out of the sales team

    A supplier to the mechanical engineering sector with 18 sales engineers documented calls late and did not follow up quotes systematically. Direct Scouts takes over CRM upkeep, follow-ups, quote chasing and operational reporting.

    CRM documentation < 24 h
    100 %
    Follow-up rate
    92 %
    Hours recovered
    6.4 h
    • Package 02 Sales Time Recovery
    • 18 sales reps
    • 60-day pilot, then open-ended
    • anonymised
Reference call on request

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