On average your sales reps spend only 40 % of their week actually selling. As an extension of your sales team we take over appointment setting, lead qualification, CRM upkeep and follow-ups – so your people get back to what you pay them for.
Not because it does not want to – because operational work eats the calendar. Those are exactly the tasks we take over, as a fixed part of your sales process.
If we turned just 10–20 % of non-selling time back into selling time – what would that be worth in your sales organisation?
Three inputs are enough. The result is based on the Salesforce benchmark and conservative assumptions – every figure is a model value.
We start pilot projects with the conservative value. What share of non-selling time should the model recover?
Your own figure. €45,000 is an example, not a benchmark.
Enter a value to see the revenue model.
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Ramp-up over 3 months, full model value after that. Model value – not a promise of outcome.
Assumption: €85,000 fully loaded cost per FTE and year – default value, adjustable.
We do not sell you agent hours. We give your sales team its selling time back. Based on your figures that works out at roughly 9.0 additional full-time capacities.
Result: 9.0 additional full-time capacities, 1,559 recoverable hours per month, plus 22.5 per cent selling time.
Benchmark: Salesforce State of Sales, 7th Edition (2026) – sales reps spend on average 40 % of their working week selling and 60 % on non-selling activities. Recoverable share: model assumption 15 %. All results are model values, not a promise of outcome.
Your result:9.0 FTE+22.5 %
Book a callEvery task is tied to a pain point, a service and a measurable figure – so you can see the effect instead of taking it on faith.
Your field sales team only sits down to qualified, confirmed appointments.
We take the operational load off your sales team – measurable, hour by hour.
Looking after existing customers and unlocking the potential that day-to-day business leaves behind.
No off-the-shelf offer. We start with three numbers and a task matrix and agree together which tasks stay with your sales team – and which move to us.
You can run through steps 1 to 3 right here: go to the time-drain board.
Five-minute assessment. We capture team size, working hours and today’s selling share.
Step 1 on the board: the three inputs.Task matrix. Which activities cost the most time? Which have to stay with sales?
Step 2 on the board: moving cards.Business case. Recoverable hours, FTE equivalent and measurable KPIs – in black and white.
Step 3 on the board: the result card.Pilot & partnership. Start with one package, reporting from week 1, growing into a fixed part of your sales organisation.
On the intro call – you bring the board result with you.Enter three numbers, drag the time drains to the right – the result is the agenda for your intro call.
What would it be worth if we turned just 10–20 % of non-selling time back into selling time?Three scenarios in the Sales Time Check →
Enter or space moves the task to the other column. The button on the card does the same.
Drag tasks to the right to see how much selling time comes back.
More than 20 % is above what our pilots show. On the intro call we calculate conservatively – the scenario cards in the Sales Time Check show 10, 15 and 20 %.
Set the share manually → Sales Time Check
Capacity, not new hires
Model values based on your inputs and the weekly hours per card. Calculation and scenarios: Sales Time Check.
No tool of our own, no parallel data store: our agents work in your systems – with the permissions you grant, and without a single copy of your data reaching our premises.
A hosted session on your systems – no local installation, no data held on end devices.
Download, clipboard, printing and removable media are technically blocked inside the session.
Accounts are personal. You grant and revoke every permission yourself – it is your instance.
Data processing agreement under Art. 28 GDPR with the German contracting entity, EU standard contractual clauses and a transfer impact assessment; KVKK in parallel.
No copy of your data in our systems. Access revocable at any time.You grant and revoke the permissions in your own system. Details on data processing, standard contractual clauses and technical measures: Compliance & data protection.
Direct Scouts is ISO certified; we provide the certificates on request.
One package, two to four agents, KPIs agreed in writing up front. After four weeks you are in regular operation; after 60 days you decide on the basis of your own CRM data.
Your Sales Time Check: a calculated – recoverable hours per month. We derive the pilot target from that on the intro call – a proposal, not an offer.
A service level agreement your procurement team can actually review: every commitment has a source of measurement in your CRM and a consequence if we miss it.
| Metric | Target | Measurement | Consequence |
|---|---|---|---|
| Callback on an inbound lead | < 2 h within service hours | Timestamp in the CRM: lead received to first contact attempt | Deviation in the weekly report; malus if repeated |
| CRM documentation | < 24 h after every contact | Change history in the CRM, spot checks by your sales management | Rework at our cost; malus if repeated |
| Weekly report | Monday 09:00 | Receipt by your sales management (timestamp) | Delays are documented and discussed in the review |
| Escalation to team lead | Response < 1 h | Ticket or email timestamp | Escalation to the account manager in Germany |
| Escalation to account manager | Response < 4 h | Ticket or email timestamp | Right of extraordinary termination on repeated breach |
The bonus/malus scale and the right of extraordinary termination follow the pilot agreement.
A partner who draws lines is predictable. These six points apply to every project, whatever its size. They protect your customers, your data and your position in the market.
Our teams work the core hours of your market – not the clock in Istanbul. Your sales management reaches the team lead and account management in the same hours as their own team.
We work in your systems, follow your processes and report on your KPIs – as a company based in Germany with operations in Istanbul, native speakers and ISO-certified processes.
Raised in Germany, England or France – native-level command of 7 languages.
Processes built to German standards, backed by ISO certifications.
Full compliance with GDPR (EU) and KVKK (Turkey) – your customer data stays protected.
Every service has a KPI: hours recovered, follow-up rate, conversion, additional revenue.
Office, remote or hybrid – your agents deployed exactly to your needs.
Inbound and outbound combined dynamically – capacity follows your demand, not the other way round.
Our own academy for continuous training of agents and team leads.
We work in your CRM, with your playbooks and your reporting – like an in-house team, just external.
Partners we work with
Reference approvals are in place or will be obtained before publication – see case studies.
30 minutes, no obligation. You bring team size and tasks – we bring the business case and a proposal for how we would step into your sales process as an external partner.
Callback within 4 hours on working days.
You bring your team size and your time drains, we work through the business case together and show what stepping in as an external partner would look like in your sales process. Not a sales pitch, no obligation.
We will come back with a proposed time – usually the same working day.